Privacy & Data Protection Policy

Effective Date: 01 September 2025

Mirasphere Digital Pvt. Ltd. and Fordham Finance Group Ltd (together “Mirasphere Digital,” “we,” “our,” or “us”) value your privacy and are committed to protecting your personal data in compliance with applicable laws, including:

• India’s Digital Personal Data Protection Act, 2023 (DPDPA)

   

• the UK GDPR and the Data Protection Act 2018

   

• the EU GDPR (where applicable)

   

This Policy explains how we collect, use, store, transfer, and safeguard your information when you interact with our website mirasphere.digital, our services, or contact us in any way.

1. Who We Are

India

• Entity: Mirasphere Digital Pvt. Ltd.

   

• CIN: U73100HR2025PTC130525

   

• Registered Office: 6th Floor, Good Earth Business Bay-1, Golf Course Road, Sector 58, Gurugram, Haryana 122101, India

   

• Other Office: Landmark Cyber Park, Gurgaon, Gurugram, Haryana 122002, India

   

• Phone: +91 9266614416

   

• Email: info@mirasphere.digital

   

United Kingdom & Rest of World (including EU)

• Entity: Fordham Finance Group Ltd (Mirasphere Digital is a trading style)

   

• Company Number: 11234869

   

• Registered Office: Third Floor, 86-90 Paul Street, London, EC2A 4NE, England

   

• Phone: +44 (0)1223 911103

   

• Email: mail@fordhamfinance.co.uk

   

• ICO Registration: ZA336366

   

When dealing with clients and users in the UK and worldwide (including the EU), Fordham Finance Group Ltd is the legal controller of personal data.

2. Data We Collect

• Personal Data: Name, email, phone, company details, billing information, job applications.

   

• Technical Data: IP address, device details, browser type, cookies, analytics.

   

• Communication Data: Queries, project details, support requests, marketing preferences.

   

• Client Data: Information provided by clients for campaign management (audience data, analytics, advertising insights).

   

3. How We Use Your Data

We use your data to:

• Provide and improve our services.

   

• Respond to inquiries and customer support.

   

• Send service updates, newsletters, and promotional offers (with consent).

   

• Monitor website performance and analytics.

   

• Comply with legal and regulatory obligations.

   

Legal Bases (UK/EU GDPR):

• Consent: e.g., cookies, marketing emails.

   

• Contract: service agreements with clients.

   

• Legitimate Interests: security, analytics, B2B marketing.

   

• Legal Obligation: tax, compliance.

   

4. Sharing of Data

We do not sell your personal data. We may share it with:

• Service Providers: IT, hosting, analytics, marketing platforms.

   

• Legal Authorities: where required by law.

   

• Business Transfers: in case of mergers or acquisitions.

   

All vendors acting as processors are bound by contracts under Article 28 GDPR (where applicable). A list of sub-processors is available on request.

5. Cookies & Tracking

• Essential cookies are required for site functionality.

   

• Non-essential cookies (analytics, advertising) require opt-in consent.

   

• You may manage or withdraw cookie consent via our cookie banner at any time.

   

6. Data Retention

We retain personal data only as long as necessary for business, legal, or contractual purposes.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your data.

   

• Restrict or object to processing.

   

• Data portability.

   

• Withdraw consent at any time (without affecting prior lawful processing).

   

• File complaints with:

   

  • India: Grievance Officer / Data Protection Board of India (DPBI).

     

  • UK & ROW: Information Commissioner’s Office (ICO) or your local supervisory authority.

     

Contact for Rights Requests:

• India: info@mirasphere.digital

   

• UK & ROW: mail@fordhamfinance.co.uk

   

8. Children’s Data

We do not knowingly process data of users under 18 without parental consent.

9. International Data Transfers

• India: Transfers comply with DPDPA requirements.

   

• EEA: Transfers are safeguarded by EU Standard Contractual Clauses (2021/914).

   

• UK: Transfers are safeguarded by the UK International Data Transfer Agreement (IDTA) or UK Addendum.

   

• Supplementary Measures: encryption, access restrictions, and other security practices as recommended by regulators.

   

10. Grievance Redressal (India – DPDPA 2023)

Grievance Officer: Akansha Singh
📧 akansha@mirasphere.digital
📞 +91 7303192224
📍 6th Floor, Good Earth Business Bay-1, Golf Course Road, Sector 58, Gurugram, Haryana – 122101, India

• Complaints acknowledged within 24 hours.

   

• Resolution within timelines set by Indian law.

   

11. Updates

We may update this Policy to reflect legal, regulatory, or business changes. Updates will appear here with a revised effective date.